We are sorry but we do not ship International orders nor to Alaska, Hawaii, or outside U.S. territories.
We cannot ship to P.O. Boxes or AFO/APO Boxes. Street addresses are required for all orders.
Orders are processed (upon payment confirmation) within 1-2 business days and are shipped by ground courier. Delivery is estimated within 3- 8 business days. You will receive a shipping confirmation by email when your order has shipped.
Product availability and pricing are subject to change without notice. All products backordered will be shipped as they become available (usually within 30 days) without customer contact, unless previously cancelled by customer. Purchasers must be properly licensed. Altaire Pharmaceuticals, Inc. assumes no liability for purchaser or user compliance with state laws or review of professional or product literature. Altaire Pharmaceuticals, Inc. accepts payment by American Express, MasterCard, Visa or Discover.
RGA numbers are valid for 30 days after issue. This number must be visible on the address label. Unauthorized returns will be refused. For credit to be given:
All returns must have an RGA number on the address label to be eligible for credit and must be returned by UPS Ground or insured mail (or you must assume the risk of loss or damage during shipment). We will not issue credit for returns not received by Altaire Pharmaceuticals, Inc., and we are not responsible for tracking returned products. We will not reimburse shipping charges for any overnight express costs.
ATT: RGA #_______________
Altaire Pharmaceuticals, Inc.
311 West Lane
Aquebogue, NY 11931
Credit will be processed against original form of payment and at the original price at time of the order.
Please allow 1 – 2 billing cycles for credit to appear on your credit card statement.